About Us

Vita (Europe) Limited is comprised of Vita Bee Health and Vita Animal Health. When we collect your information we may share it across our own companies. We never sell personal information or pass it to third parties for marketing purposes without your permission.

This Privacy and Cookie Policy explains how we use any of your personal information that we might collect and how you can limit our use of it.

Website users. We may collect information that does not directly identify you, such as your IP address and geographic data (from your IP address, no more specific than the country from which you are browsing our website).

Newsletter subscribers. We collect information that directly relates to you, specifically: your first name, last name and email address. If you choose not to provide your name, the service we provide to you will be unaffected. If you choose not to provide your email address, we will be unable to send you our email newsletter.

Social media followers. We have access to information that directly relates to you, specifically: your social media username and any details associated with your account that you choose to share with us. If you choose not to share any information with us, you may be unable to view our social media updates.

Online shop users. We use a third party provider for all financial transactions. We collect the minimum information required to fulfil your order, including your address and contact information. Unless otherwise indicated, this will be used only to complete your order, will be stored securely and will be deleted after six months

Vita2U members. We use a third party provider for all financial transactions. We collect the minimum information required to fulfil your order, including your address and contact information. Unless otherwise indicated, this will be used only to complete your order, will be stored securely and will be deleted six months after you have cancelled your Vita2U membership

How we use your information
We might use your information to:

• Fulfil online orders, including repeat orders via Vita2U
• Remember you when you visit our website and see your journey through it by using cookies.
• Direct you to our website in the primary language of the country from which you are visiting.
• If you have opted in to our newsletter, contact you by email to let you know about any of our products or news.
• We may also contact you directly via social media in relation to any competitions and/or prize draws you have entered or to respond to queries or comments you have made on our social media channels or regarding our products.
• Make sure that materials on the website or in apps are presented in the most effective way for you and your computer or mobile device.

How we gather your information
We may gather your information in the following ways:

Indirectly (eg using website technology)

Directly (eg when you subscribe to our newsletter).

Through your device (eg mobile, PC or tablet) where you have enabled location services for the browser.

How your information is stored, processed and kept secure
The personal information we collect from you may be stored and processed by third-party suppliers, such as newsletter providers. This data may be sent and stored outside the European Economic Area.

We invest in high-quality security and do our utmost to protect user privacy. No data transmission over the internet can be entirely secure, and therefore we cannot guarantee the security of your personal information and/or use of the website. Any information that you send is at your own risk and might be read by others. However once we have received your personal information we use strict procedures to protect the security of your personal information.

We will hold your personal information until it is no longer required to provide the service you have signed up for or until you ask us to delete it.

We never sell personal information or pass it to third parties for marketing purposes without your permission.

How we use cookies
A cookie is a small file which is stored on your computer. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web-page traffic and improve our website in order to tailor it to customer needs. We use this information only for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

How can you modify or delete the personal information we hold about you?

Website users. Adjust your cookies’ settings via the browser you use to access our website.

Newsletter subscribers. Use the ‘unsubscribe’ link in any newsletter or email info@vita-europe.com and your personal information will be removed from our database. To update your email address, you can resubscribe with the new information.

Social media followers. Simply ‘unfollow’ or block our accounts and we will be unable to access your personal information via this channel.

Online shop users. Email info@vitaanimalhealth.com to request your personal information be removed from our database.

Vita2U members. Email info@vitaanimalhealth.com to request your personal information be removed from our database.

Changes
If we make significant changes to our privacy policy, we will notify you by email and social media updates.

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: www.vita-europe.com/animalhealth

Your current state: Consent Accepted. Allow all cookies (Necessary, Functional, Performance, Analytics, Advertisement, Others). Manage your consent.

What are cookies?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?
As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use?
The cookies used on our website are grouped into the following categories.

Necessary
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Performance

Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customised ads.

Others
Other uncategorised cookies are those that are being analysed and have not been classified into a category as yet.

How can I control the cookie preferences?
You can manage your cookies preferences by clicking on the “Cookie Settings” button, below, and enabling or disabling the cookie categories on the popup according to your preferences.

Cookie settings
Should you decide to change your preferences later through your browsing session, you can click on the “Manage consent” button, below. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

Manage consent
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies visit allaboutcookies.org.